Care You Can Trust, When You Can’t Be There

We are a proudly Tasmanian disability support provider built on a simple belief: quality support starts with genuine relationships.

Refer To Us
Enquire Now

TESTIMONIALS

Real Stories From Tasmanian Families

Hear from our local families and participants about the difference our support has made in their lives.

I was nervous about moving into Supported Independent Living, but Help N Hand made it feel like home from day one. The support workers don’t just help me with daily tasks—they genuinely care about how I’m doing. They’ve helped me build confidence, make friends, and feel truly independent. I honestly don’t know where I’d be without them.”

“From the very first phone call, I felt heard. Help N Hand took the time to understand my son’s unique needs and matched us with a support coordinator who has been outstanding. Their compassion, professionalism, and commitment to helping us navigate the NDIS system has made a world of difference.”

“The in-home care team at Help N Hand are amazing. They support me with everyday tasks and always treat me with dignity. I appreciate how flexible and respectful they are—it’s a huge comfort knowing I can rely on them.”

45

Empowering You with Tailored NDIS Services

Our team provides personalised support across Hobart and Southern Tasmania, helping people build independence, achieve their goals, stay connected to their communities, and live the life they choose.

We believe support should be reliable, respectful, and centred around the individual. That’s why we focus on consistency, trust, and taking the time to truly understand the people we support.

1:1 Support

We offer 1:1 Supports to provide focused, individualised assistance that meets your personal goals and daily needs. Call us for more info.

Learn more

In-home care service

Our In-home Care Services at Help N Hand are designed to support NDIS participants in living comfortably and safely in their own homes.

Learn more

Respite/STA/MTA services

We provide flexible short-term (respite) and medium-term accommodation options to support participants and their families.

Learn more

Supported Indepedent Living (SIL)

At ‘Help N Hand’, our Supported Independent Living (SIL) services are designed to empower NDIS participants

Learn more

Social, community and economic participation

Our Lifestyle and Community Participation programs at Help N Hand help NDIS participants stay connected, active, and engaged

Learn more

Whether it’s Supported Independent Living (SIL), Community Access, Capacity Building, Domestic Assistance, Transport, Behaviour Support, or Complex Supports, our commitment remains the same — delivering support we would be proud to provide to our own family.

We’re not focused on being the biggest provider. We’re focused on being the right provider.

Submit Referral

Our Tailored Process

Step 1

Submit the Referral Form

Get started by filling out our referral form and we’ll take it from there!

STEP 2

Understanding Your Needs

We carefully review your goals and preferences to design a support plan tailored specifically to you.

STEP 3

Matching with the Right Support

We thoughtfully match you with support workers whose skills and personality best fit your needs.

STEP 4

Continuous Monitoring

We ensure your supports are working well, staying compliant, and adapting to any changes.

What should I look for in a good NDIS Provider?

When choosing an NDIS provider, look for someone who truly understands your individual needs, listens to your goals, and tailors their services to support your lifestyle. A good provider will be NDIS-registered, have trained and compassionate staff, offer flexible service delivery, and maintain open communication. At Tassie Support Services, we prioritise person-centred care, ensuring every service we deliver is designed around your unique journey. From in-home support to community participation, we work with you—not just for you.

Can I change my NDIS provider if I’m not happy with my current one?

Yes, absolutely. As an NDIS participant, you have the right to choose your own provider—and change them at any time if your needs aren’t being met. Whether it’s due to poor communication, lack of progress, or simply a mismatch in values, you don’t need to stay locked into services that don’t support your goals. Help N Hand makes the transition process easy and respectful, with a dedicated team to guide you every step of the way.

How do I know if Tassie Support Services is the right fit for me?

We encourage all new participants to get in touch for a no-obligation chat. We’ll take the time to understand your goals, explain our services in detail, and answer any questions you may have. Our team believes in building relationships first—because we know that trust, consistency, and clear communication are essential to providing quality NDIS support. We also offer trial periods for certain services, so you can experience our approach before making a long-term decision.

Understanding the NDIS: A Beginner’s Guide for Families & Carers

Understanding the NDIS: A Beginner’s Guide for Families & Carers

Navigating the NDIS for the first time can be overwhelming. With unfamiliar terms, different types of funding, and multiple service options, many families and carers feel unsure about where to begin. At Help N Hand, we believe that the process should be as clear…

Have a Question? We’re Here to Help

Use the enquiry form below for any general questions about our services. If you’re looking to access supports, please use the Submit Referral button instead.

Submit Referral